Get in Touch

Have questions, suggestions, or need help? We're here to assist you. Our team is committed to providing excellent support and continuously improving your experience with Media Size Reducer.

Quick Response
Privacy Protected
Expert Support

Contact Methods

Choose the best way to reach us based on your needs

Email Support

Get help with technical issues, feature requests, or general questions

waqarilyas.dev@gmail.com
Usually within 24 hours

General Inquiries

Questions about our service, privacy policy, or business partnerships

waqarilyas.dev@gmail.com
Usually within 48 hours

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Contact Form

Privacy Notice

This form will open your default email client with a pre-filled message. Your information is not stored on our servers and is only sent via your email client.

Frequently Asked Questions

Find quick answers to common questions about contacting our support team

How can I report a bug or technical issue?

Please use the contact form below and select 'Bug Report' as the category. Include as much detail as possible about the issue, including your browser version, operating system, and steps to reproduce the problem.

Do you offer customer support?

Yes! While our tool is free, we provide email support for all users. We typically respond within 24-48 hours during business days. Priority support is given to bug reports and accessibility issues.

Can I suggest new features?

Absolutely! We love hearing from our users. Use the contact form and select 'Feature Request' to share your ideas. We review all suggestions and prioritize based on user demand and technical feasibility.

Is there a way to get faster support?

For urgent issues affecting accessibility or core functionality, mark your message as 'Urgent Support'. We aim to respond to urgent inquiries within 4-8 hours during business days.

Do you offer business partnerships or API access?

Yes, we're open to business partnerships and enterprise solutions. Contact us with 'Business Inquiry' and we'll discuss custom solutions, API access, and partnership opportunities.

Support Guidelines

Help us help you better by following these guidelines when contacting support

For Best Results

  • Be specific about the issue you're experiencing
  • Include your browser version and operating system
  • Provide steps to reproduce the problem
  • Attach screenshots if relevant (optional)
  • Choose the most appropriate category

Response Times

Bug Reports
4-8 hours
Urgent Support
4-8 hours
Technical Support
24 hours
General Questions
24-48 hours
Business Inquiries
48-72 hours